Privacy Policy

Entrinsia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use ZeroTrust and our other platform, products, and services.

By accessing or using Entrinsia's platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information – Name, email address, and other necessary details.
• Payment Information – Collected by our third-party payment processor.
• Uploaded Documents & Data – Used for document storage, AI chatbot queries, and ID validation.

1.2 Information Collected Automatically

• Usage Data – Page visits, feature usage, and interactions.
• Device & Log Data – IP addresses, browser types, and timestamps.

1.3 Information from Third Parties

• Identity Verification Providers – Verification results from third-party services.
• Analytics & Performance Tools – Data to analyze user behavior.

2. How We Use Your Information

• Provide and improve our platform, AI tools, and identity verification solutions.
• Authenticate users and verify identities for security and compliance.
• Process transactions and manage billing.
• Detect and prevent fraud, abuse, and security threats.
• Communicate important updates and service notifications.

3. How We Share Your Information

• Service Providers – Cloud storage, payment processors, and compliance partners.
• Legal Requirements – Disclosures as required by law.
• Business Transfers – In case of mergers or acquisitions.

4. Data Security & Retention

We implement encryption, access controls, and monitoring to protect user data.

Data Retention: ZeroTrust's raw ID images and biometric data (video selfie) are deleted immediately after verification. We retain only the specific data fields you've configured to receive, and a compliance record proving verification occurred — not a document warehouse.

• End-to-End Encryption – All data is encrypted in transit and at rest, preventing unauthorized access.
• Strict Access Controls – Your information is only accessible to you and those you authorize. No one else, including our team, can view your private data.
• Compliance-Driven Security – We adhere to best practices and regulatory requirements to keep your data safe.
• Zero-Trust Architecture – We follow a zero-trust security model, ensuring every request is verified before access is granted.
• No Third-Party Exposure – Your data is never shared or sold. We keep it confidential and protected within our secure infrastructure.

5. Your Rights & Choices

• Access & Correction – Review and update your personal data.
• Data Deletion – Request deletion of your personal information.
• Opt-Out – Disable marketing communications.

6. Cookies & Tracking Technologies

We use cookies for analytics, performance tracking, and improving user experience.

7. Third-Party Services & Links

Our platform may contain links to third-party services. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this policy periodically. If significant changes occur, we will notify users.

9. Contact Us

If you have questions, contact us at:

Email: support@entrinsia.com